Hala Abdel Malak is a design critic, curator, educator, researcher, and strategist. Born in Beirut during the civil war, she grew up, studied, and worked internationally before establishing herself in New York. She is the Director of the BBA program at Parsons School of Design and a member of Design and Flow, a strategic design collective that facilitates actionable change and promotes shared responsibility. With a passion for social change, cultural identity exploration, and the power of ideas through design, her work has been featured in Print Magazine, Design Indaba, Metropolis, AIGA, Beirut Design Week, NYCxDesign, WantedDesign NYC, Smithsonian Media, MoMA, and SXSW, where she was awarded the Learn by Design award for her work on refugee education. In this third episode, Andrea and Hala discuss actionable change in a post-pandemic world, the dynamics of systems and opportunities for impact, building resilient structures, and influencing behavioral change through human-centered design.